Stephanie Hay

Stephanie (Steph) Hay is an Ohioan who loves video games, CrossFit, and BBC programs. She’s also a journalist who pioneered content-first design and Lean Content testing, two low-risk methods for proving traction before building a product.

These days she’s in Virginia at Capital One, where she leads Content Strategy and runs “What’s Up Thursday,” a weekly share-out for the entire design team of 250 people across 11 locations.

Steph co-founded FastCustomer and Work Design Magazine, and she made 1nicething.com—hey, why not tweet ‘#1nicething’ @ someone today?

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