Registration Information

In-person events: Your pass includes admission to all sessions on the day(s) for which the pass is valid; breakfast, lunch, and snacks; and access to all extra sessions or after-hours social events. Attendees are responsible for making their own travel arrangements, including hotel reservations when necessary. Please review our registration policies before registering.

Online events: Your pass includes a minimum of six months of on-demand access to all sessions, speaker Q&As, and any special events/sessions that take place on the days for which you’re registered.

Payment Options

We accept the following payment methods during our online registration process:

Credit card

We accept American Express, Discover, MasterCard, and Visa. You must supply the credit card's correct billing address for the charge to go through.

Check

When choosing to pay by check, during the registration process, you will need to supply a date that we should expect the check.

Choosing this payment option confirms your registration and locks in your registration price. If you decide to cancel after you have registered, there will be a cancellation fee of $200 up to two weeks before your chosen event. Registrants cancelling fewer than two weeks prior to the first day of the event are responsible for the full registration cost and their fee will not be refunded.

Last but not least, your registration must be paid prior to the event, even if you have chosen a check as your payment method.

If you have any questions, please contact our Operations Manager Marci Eversole via email or by telephone: +1 (206) 935-6135.

Accessibility

An Event Apart is committed to making its events accessible to everyone. If you need an accommodation, please contact our Operations Manager Marci Eversole via email so we may discuss appropriate options.

Likewise, An Event Apart is committed to ensuring that this website is accessible to everyone. If you have any questions or suggestions regarding the accessibility of this site, please contact our Operations Manager Marci Eversole via email, as we’re continually striving to improve the experience for all visitors.

In-person events: We offer assistive listening devices at every show on a first-come, first-served basis. These devices help to amplify the sounds on stage. To reserve a system, you can either contact our Operations Manager Marci Eversole via email once you’ve registered for an event, or see one of our friendly staff members at the registration desk when you arrive on site.

Online events: All sessions are closed-captioned at time of event; live Q&A sessions will be closed captioned within ten days of the event’s end date.

An Attendee Apart

Attend 6 or more of our events and become An Attendee Apart. Benefits include a three-night hotel stay at your next event, special recognition during the event itself, a limited-edition lanyard, and more! After you’ve attended your sixth event, we’ll get in touch to confirm your status and let you in on all the details.

Travel Arrangements

Escapade Adventures Need a hand with your travel plans? We’re pleased to partner with Escapade Adventures to give attendees any help they might need arranging flights, hotel, airport transportation, and more. Get in touch with Escapade Adventures by email or calling +1 (206) 935-6135.

Discounts

Group Discount

For groups of more than five, you pay for five people and the sixth person attends free. To take advantage of this discount, please contact our Operations Manager Marci Eversole via email for our group discount registration instructions.

Education, Government, and Non-Profit Discounts

A discount of $100 off the current pricing for our two- and three-day events, or $50 off our one-day online events, is available to anyone who works at or attends an educational, governmental, or non-profit organization. To take advantage of this discount, contact our Operations Manager Marci Eversole via email to ask for the appropriate discount code. Please do not register before you receive your discount code, as discount codes cannot be added on after you have registered. Discounts cannot be combined (except with our early bird discount).

Policies

Substitutions and Cancellations

Online events: All sales are final. You may transfer your registration to another person by notifying our Operations Manager Marci Eversole via email no later than two days before the event you’re registered for. Your request must include your name and e-mail address, as well as that of the person who will be attending in your place. Once we receive this information, a confirmation letter will be sent to the new attendee.

In-person events: You may transfer your registration to another person by notifying our Operations Manager Marci Eversole via email no later than two days before the event you’re registered for. Your request must include your name and e-mail address, as well as that of the person who will now be attending in your place. Once we receive this information, a confirmation letter will be sent to the new attendee..

If you need to cancel your registration, you must do so in writing to our Operations Manager Marci Eversole via email no later than 15 days before the event you’re scheduled to attend. Once you cancel, you will receive a refund of your registration fee minus a $200 cancellation fee. Registrants who cancel fewer than 15 days before the first day of an event, as well as attendees who fail to attend, will be responsible for the full registration fee.

If your event is cancelled, An Event Apart will send an email to the person registered with a list of options of how to move forward, including transferring to another event, credit toward a future event, or fully refunding your registration fee with no penalties or other reductions. Any fees incurred by cancellations of related commitments, including but not limited to travel and hotel reservations, are your responsibility.

Speakers & Schedule

Although we make every effort to confirm our speaker list and the event schedule, life happens and circumstances are sometimes beyond our control. As a result, all speakers and schedules are subject to change without notice.

Privacy Policy

The contact and personal information we collect about you will never be shared outside of An Event Apart, LLC. We may from time to time share aggregate data with our sponsors, but in all such cases, this data will be made fully anonymous.

We may photograph or videotape speakers and attendees for use in online or printed promotions. By virtue of your attendance, you grant us the right to take such photos or videos and to use your likeness in such materials.

Code of Conduct

An Event Apart is an inclusive event that respects all individuals regardless of gender, sexual orientation, age, disability, ethnicity, or religion or lack thereof. So please don’t be nasty or mean to yourself or others. Be nice. Be considerate. Be civil. It’s easy.

An Event Apart prohibits and will not tolerate discrimination and/or harassment (sexual or otherwise) for any reason, including based on any characteristic protected under state or federal law.

Protected characteristics include, but are not limited to, race, color, religion (including religious dress and grooming), sex or gender, national origin, ancestry, mental or physical disability, medical condition, pregnancy, military or veteran status, genetic information, citizenship status, marital status, sexual orientation and gender identity and/or gender expression.

We expect that anyone attending our in-person or online events will avoid making inappropriate or offensive comments (slurs, epithets, etc.) or engage in inappropriate or offensive conduct that targets another person.

If you are being harassed, notice that someone else is being harassed, or have any other concerns, please take the appropriate action:

  • At our in-person events: please contact a member of the event staff at the registration desk or wherever else you spot them. If you cannot immediately find any event staff, please find a member of the venue staff and ask them to get in touch with us quickly.
  • At our online events: please reach out to Jeffrey Zeldman, Eric Meyer, or anyone identified as a Staff Member via the event’s chat interface.

If you want clarification of this code of conduct, please contact our Operations Manager Marci Eversole via email.

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