Krystal Higgins

Higgins Crop
  • @kryshiggins
  • LinkedIn: kryshiggins

Krystal is a lead user experience designer who connects the dots between products, systems, and the people who use them. She has a passion for introducing people to new things, and wrote Better Onboarding to help teams understand how to design onboarding in a human-centered way. She also shares tips for designing in-product guidance through talks, workshops, and through her blog at Her experience is informed by more than 15 years working on desktop, mobile, web, wearable, and new-platform experiences at companies like NVIDIA, eBay, and, currently, Google.

When she’s not working on tech-meets-humans projects, she enjoys painting, snorkeling, and scuba diving.

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