Krystal Higgins
Krystal is a lead user experience designer who connects the dots between products, systems, and the people who use them. She has a passion for introducing people to new things, and wrote Better Onboarding to help teams understand how to design onboarding in a human-centered way. She also shares tips for designing in-product guidance through talks, workshops, and through her blog at kryshiggins.com. Her experience is informed by more than 15 years working on desktop, mobile, web, wearable, and new-platform experiences at companies like NVIDIA, eBay, and, currently, Google.
When she’s not working on tech-meets-humans projects, she enjoys painting, snorkeling, and scuba diving.