Cyd Harrell

Cyd Harrell
  • @cydharrell

Cyd is well known in industry and government for her creative approach to UX research and service design. In her work with Code for America, the Center for Civic Design, and 18F, she has helped cities, counties, and federal government agencies use the power of design to create better citizen experiences. Cyd strives to merge a geek’s enthusiasm for the digital with a humane sense of modern civic responsibility, and she believes that design is an important practice for bringing our shared institutions into the 21st century. (She also believes that design can do much better at including all perspectives.) When not at the office helping public servants use design for good, Cyd is a mentor for mid-senior UX practitioners and serves on the board of the Institute for Applied Tinkering.

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