Confidence
NOTE: “Confidence” refers to confidence in my job and job future, something akin to the sense of job security. The quantifier we used is the percentage of respondents answering “Confident” or “Fairly confident.”
Fig. 11.1 Confidence by age
| Confident about job, opportunities for growth | Fairly confident about job | Concerned about loss of job | Very worried about job | Losing/have lost job | Total | |
|---|---|---|---|---|---|---|
| 18 and under | 57.0% | 34.6% | 4.2% | 4.2% | 0.0% | 100.0% |
| 19-29 | 55.3% | 37.9% | 4.3% | 1.8% | 0.7% | 100.0% |
| 30-44 | 49.6% | 41.6% | 6.1% | 1.8% | 0.9% | 100.0% |
| 45-64 | 40.8% | 45.0% | 8.8% | 3.4% | 2.1% | 100.0% |
| 65 and over | 44.1% | 41.2% | 2.9% | 5.9% | 5.9% | 100.0% |
| Overall | 51.8% | 40.0% | 5.4% | 1.9% | 0.9% | 100.0% |
In 2009, those aged 30-44, 45-64, and 65 and over reported under 90% confidence. In 2010, that narrowed to those 45-64 and those 65 and over.
Fig. 11.2 Confidence by gender
| Confident about job, opportunities for growth | Fairly confident about job | Concerned about loss of job | Very worried about job | Losing/have lost job | Total | |
|---|---|---|---|---|---|---|
| Female | 45.5% | 43.8% | 6.3% | 3.1% | 1.3% | 100.0% |
| Male | 53.1% | 39.2% | 5.2% | 1.7% | 0.8% | 100.0% |
| Overall | 51.7% | 40.0% | 5.4% | 1.9% | 0.9% | 100.0% |
| Confident about job, opportunities for growth | 15.7% |
84.3% |
|---|---|---|
| Fairly confident about job | 19.5% |
80.5% |
| Concerned about loss of job | 20.7% |
79.3% |
| Very worried about job | 28.4% |
71.6% |
| Losing/have lost job | 25.3% |
74.7% |
| Overall | 17.8% |
82.2% |
| Female | Male |
In 2008 and 2009, men were slightly more likely to be confident than women. This trend continued into 2010—men reported 92.2% confidence, while women reported 89.3% confidence.
Fig. 11.3 Confidence by job title
| Confident about job, opportunities for growth | Fairly confident about job | Concerned about loss of job | Very worried about job | Losing/have lost job | Total | |
|---|---|---|---|---|---|---|
| Accessibility Expert/Consultant/Lead | 46.4% | 39.3% | 5.4% | 8.9% | 0.0% | 100.0% |
| Art Director | 49.4% | 39.8% | 7.9% | 2.5% | 0.4% | 100.0% |
| Content Strategist | 48.4% | 43.4% | 3.3% | 2.2% | 2.7% | 100.0% |
| Creative Director | 61.4% | 33.3% | 2.9% | 1.7% | 0.8% | 100.0% |
| Designer | 48.3% | 40.7% | 6.5% | 3.0% | 1.5% | 100.0% |
| Developer | 53.2% | 39.8% | 4.8% | 1.3% | 0.9% | 100.0% |
| Educator | 48.5% | 41.2% | 7.2% | 2.1% | 1.0% | 100.0% |
| Information Architect | 56.5% | 36.0% | 5.1% | 1.5% | 0.9% | 100.0% |
| Interface Designer, UI Designer | 55.0% | 39.1% | 4.4% | 0.8% | 0.8% | 100.0% |
| Marketer | 56.0% | 33.5% | 6.8% | 2.1% | 1.6% | 100.0% |
| Other | 52.4% | 39.7% | 5.1% | 2.0% | 0.7% | 100.0% |
| Project Manager | 55.6% | 34.3% | 6.9% | 2.6% | 0.6% | 100.0% |
| Usability Expert/Consultant/Lead | 61.3% | 31.1% | 5.2% | 2.4% | 0.0% | 100.0% |
| Web Designer | 48.8% | 41.9% | 6.0% | 2.6% | 0.8% | 100.0% |
| Web Director | 55.5% | 37.7% | 4.2% | 2.0% | 0.6% | 100.0% |
| Web Producer | 42.4% | 48.3% | 6.2% | 1.7% | 1.4% | 100.0% |
| Webmaster, Web Master | 40.3% | 47.9% | 7.6% | 3.4% | 0.7% | 100.0% |
| Writer, Editor | 33.3% | 50.0% | 9.5% | 3.2% | 4.0% | 100.0% |
| Overall | 51.7% | 40.0% | 5.4% | 1.9% | 0.9% | 100.0% |
In 2008, there were only two job titles in which respondents had less than 90% confidence: Accessibility Expert and Writer/Editor. In 2009, that jumped to seven job titles reporting less than 90% confidence: Art Director, Designer, Marketer, Web Designer, Web Producer, Webmaster, and Writer/Editor. In 2010, eight job titles reported less than 90% confidence: Accessibility Expert, Art Director, Designer, Educator, Marketer, Project Manager, Webmaster, and Writer/Editor.
Fig. 11.4 Confidence by geographic region
| Confident about job, opportunities for growth | Fairly confident about job | Concerned about loss of job | Very worried about job | Losing/have lost job | Total | |
|---|---|---|---|---|---|---|
| Africa | 65.4% | 26.2% | 4.2% | 3.7% | 0.5% | 100.0% |
| Asia | 58.9% | 33.8% | 4.4% | 2.7% | 0.2% | 100.0% |
| Europe | 49.5% | 41.4% | 6.3% | 2.1% | 0.7% | 100.0% |
| North and Central America | 51.7% | 40.4% | 5.1% | 1.8% | 1.1% | 100.0% |
| Oceania | 52.2% | 40.9% | 4.1% | 1.6% | 1.1% | 100.0% |
| South America | 65.0% | 28.4% | 4.4% | 1.5% | 0.7% | 100.0% |
| Overall | 51.8% | 40.0% | 5.4% | 1.9% | 0.9% | 100.0% |
As in 2008 and 2009, all regions show over 90% confidence. In 2010, the most confident region was South America; the least confident, Europe.
Fig. 11.5 Confidence by educational attainment
| Confident about job, opportunities for growth | Fairly confident about job | Concerned about loss of job | Very worried about job | Losing/have lost job | Total | |
|---|---|---|---|---|---|---|
| Grade/primary school | 60.2% | 36.1% | 2.3% | 1.5% | 0.0% | 100.0% |
| High/secondary school | 56.8% | 34.8% | 5.4% | 2.0% | 1.0% | 100.0% |
| Some college or university | 54.4% | 37.2% | 5.3% | 2.0% | 1.1% | 100.0% |
| College diploma, associate’s, bachelor’s, or equivalent degree | 51.4% | 40.8% | 5.1% | 1.7% | 0.9% | 100.0% |
| Master’s degree | 46.7% | 43.6% | 6.4% | 2.4% | 0.8% | 100.0% |
| Doctorate | 45.5% | 38.9% | 12.0% | 3.6% | 0.0% | 100.0% |
| Overall | 51.8% | 40.0% | 5.4% | 1.9% | 0.9% | 100.0% |
In 2010, those respondents with a grade school attainment reported the most confidence, at 96.2%, while those with a doctorate reported the lowest level of confidence, at 84.4%.
Fig. 11.6 Confidence by degree of web work
| Confident about job, opportunities for growth | Fairly confident about job | Concerned about loss of job | Very worried about job | Losing/have lost job | Total | |
|---|---|---|---|---|---|---|
| All or nearly all of my work is web-related | 54.9% | 38.0% | 4.8% | 1.6% | 0.7% | 100.0% |
| Most of my work is web-related | 49.2% | 42.6% | 5.4% | 1.8% | 1.0% | 100.0% |
| About half my work is web-related | 47.2% | 42.6% | 6.8% | 2.3% | 1.1% | 100.0% |
| Around a quarter of my work is web-related | 44.6% | 42.4% | 8.1% | 3.4% | 1.5% | 100.0% |
| Web-related work is a small part of what I do | 37.8% | 44.5% | 9.7% | 5.1% | 3.0% | 100.0% |
| I don’t do any web-related work | 49.2% | 38.5% | 6.2% | 6.2% | 0.0% | 100.0% |
| Overall | 51.8% | 40.0% | 5.4% | 1.9% | 0.9% | 100.0% |
As in 2008 and 2009, the more their work is web-related, the greater the level of confidence respondents reported in their jobs and job futures, broadly speaking.
Fig. 11.7 Confidence by excitement with profession
| Confident about job, opportunities for growth | Fairly confident about job | Concerned about loss of job | Very worried about job | Losing/have lost job | Total | |
|---|---|---|---|---|---|---|
| Yes - very frequently | 72.7% | 22.8% | 2.7% | 1.1% | 0.7% | 100.0% |
| Yes - frequently | 52.2% | 41.4% | 4.5% | 1.2% | 0.7% | 100.0% |
| Yes - once in a while | 29.1% | 57.4% | 9.0% | 3.4% | 1.0% | 100.0% |
| Don’t know | 17.9% | 46.2% | 7.7% | 12.8% | 15.4% | 100.0% |
| No | 15.7% | 54.6% | 17.6% | 8.2% | 3.9% | 100.0% |
| Overall | 51.8% | 40.0% | 5.4% | 1.9% | 0.9% | 100.0% |
As in 2008 and 2009, the more respondents were excited about web-related work, the more confident they tend to be about their jobs and job futures.
Fig. 11.8 Confidence by satisfaction with job
| Confident about job, opportunities for growth | Fairly confident about job | Concerned about loss of job | Very worried about job | Losing/have lost job | Total | |
|---|---|---|---|---|---|---|
| Very satisfied | 80.8% | 18.1% | 0.8% | 0.2% | 0.0% | 100.0% |
| Somewhat satisfied | 52.3% | 43.8% | 3.2% | 0.5% | 0.2% | 100.0% |
| Neutral | 33.3% | 55.2% | 8.8% | 1.6% | 1.1% | 100.0% |
| Somewhat dissatisfied | 24.4% | 54.1% | 14.0% | 5.6% | 1.9% | 100.0% |
| Very dissatisfied | 16.4% | 40.3% | 17.6% | 16.3% | 9.5% | 100.0% |
| Overall | 51.7% | 40.0% | 5.4% | 1.9% | 0.9% | 100.0% |
Just as in 2008 and 2009, as respondents’ job satisfaction goes down, confidence in their jobs and job futures goes down. It drops precipitously for those who indicate they are “very dissatisfied” in their job.
Fig. 11.9 Confidence by employment situation
| Confident about job, opportunities for growth | Fairly confident about job | Concerned about loss of job | Very worried about job | Losing/have lost job | Total | |
|---|---|---|---|---|---|---|
| Partner in a large company or organization | 58.1% | 35.8% | 5.0% | 1.1% | 0.0% | 100.0% |
| Partner in a small business | 67.3% | 26.8% | 4.0% | 1.6% | 0.4% | 100.0% |
| Employee of a company, university, library, museum, nonprofit, or other organization | 49.2% | 43.1% | 5.8% | 1.3% | 0.6% | 100.0% |
| Independent contractor/freelancer or owner of my own small business | 54.4% | 37.2% | 4.6% | 2.7% | 1.1% | 100.0% |
| Student, hobbyist, volunteer, or other uncompensated role | 40.1% | 42.1% | 7.4% | 5.9% | 4.5% | 100.0% |
| Overall | 51.8% | 40.0% | 5.4% | 1.9% | 0.9% | 100.0% |
As in 2008 and 2009, partners in small businesses are the most confident, while student/hobbyists are the least confident.
Fig. 11.10 Confidence by organization size
| Confident about job, opportunities for growth | Fairly confident about job | Concerned about loss of job | Very worried about job | Losing/have lost job | Total | |
|---|---|---|---|---|---|---|
| Self-employed / freelance | 52.1% | 38.6% | 4.8% | 3.1% | 1.5% | 100.0% |
| 2-5 employees | 59.5% | 33.1% | 4.8% | 2.1% | 0.5% | 100.0% |
| 6-10 employees | 53.3% | 37.5% | 6.4% | 1.9% | 1.0% | 100.0% |
| 11-25 employees | 54.8% | 39.4% | 4.6% | 0.9% | 0.3% | 100.0% |
| 26-50 employees | 53.8% | 40.0% | 4.4% | 1.2% | 0.6% | 100.0% |
| 51-300 employees | 51.2% | 41.9% | 5.5% | 1.2% | 0.3% | 100.0% |
| 301-750 employees | 45.6% | 47.2% | 5.4% | 1.0% | 0.8% | 100.0% |
| 751-3000 employees | 43.6% | 47.0% | 8.1% | 0.9% | 0.5% | 100.0% |
| More than 3000 employees | 49.2% | 43.3% | 6.0% | 1.1% | 0.4% | 100.0% |
| Overall | 52.4% | 39.9% | 5.3% | 1.7% | 0.7% | 100.0% |
As in 2008 and 2009, the size of organization does not seem to affect confidence.
Fig. 11.11 Confidence by longevity in the field
| Confident about job, opportunities for growth | Fairly confident about job | Concerned about loss of job | Very worried about job | Losing/have lost job | Total | |
|---|---|---|---|---|---|---|
| Less than a year | 53.2% | 37.8% | 4.7% | 3.1% | 1.1% | 100.0% |
| 1 year | 51.6% | 40.4% | 4.1% | 3.0% | 0.9% | 100.0% |
| 2 years | 52.4% | 38.4% | 5.8% | 2.5% | 0.9% | 100.0% |
| 3 years | 52.1% | 40.4% | 4.5% | 2.1% | 0.8% | 100.0% |
| 4 years | 53.0% | 39.7% | 4.7% | 1.7% | 0.9% | 100.0% |
| 5 years | 52.4% | 39.4% | 5.7% | 1.4% | 1.1% | 100.0% |
| 6 years | 53.7% | 40.7% | 4.1% | 1.2% | 0.3% | 100.0% |
| 7 years | 54.0% | 38.2% | 5.0% | 1.5% | 1.3% | 100.0% |
| 8 years | 56.6% | 38.2% | 3.8% | 1.1% | 0.2% | 100.0% |
| 9 years | 47.9% | 44.4% | 5.2% | 1.6% | 1.0% | 100.0% |
| 10 years (or more) | 50.2% | 40.4% | 6.5% | 1.9% | 1.0% | 100.0% |
| Not applicable | 37.6% | 47.0% | 8.7% | 4.4% | 2.3% | 100.0% |
| Overall | 51.8% | 40.0% | 5.4% | 1.9% | 0.9% | 100.0% |
As in 2008 and 2009, there is not much disparity: a high of 94.8% confidence at seven years in the field, and a low of 90.6% at ten years in the field.
Fig. 11.12 Confidence by previous work experience
| Confident about job, opportunities for growth | Fairly confident about job | Concerned about loss of job | Very worried about job | Losing/have lost job | Total | |
|---|---|---|---|---|---|---|
| Before the web, work was non-technical | 49.9% | 41.3% | 5.5% | 2.4% | 1.0% | 100.0% |
| Migrated to the web from a background in IT/technology | 51.8% | 38.9% | 5.8% | 2.3% | 1.1% | 100.0% |
| Migrated to web design from a background in print design/advertising/art direction, etc. | 48.5% | 42.0% | 6.7% | 1.8% | 1.0% | 100.0% |
| Web design/development was first professional job | 54.2% | 39.0% | 4.5% | 1.6% | 0.7% | 100.0% |
| Overall | 51.8% | 40.0% | 5.4% | 1.9% | 0.9% | 100.0% |
As in 2008 and 2009, respondents for whom web design was their first job are more confident in their jobs and job futures than respondents who migrated to web design from other fields.
Fig. 11.13 Confidence by corporate workers’ years in current job
| Confident about job, opportunities for growth | Fairly confident about job | Concerned about loss of job | Very worried about job | Losing/have lost job | Total | |
|---|---|---|---|---|---|---|
| Less than a year | 60.9% | 34.0% | 4.0% | 0.7% | 0.4% | 100.0% |
| 1 year | 54.1% | 39.3% | 4.6% | 1.3% | 0.6% | 100.0% |
| 2 years | 49.7% | 41.8% | 6.2% | 1.7% | 0.6% | 100.0% |
| 3 years | 49.6% | 42.7% | 6.0% | 0.9% | 0.8% | 100.0% |
| 4 years | 48.5% | 42.9% | 6.4% | 1.7% | 0.4% | 100.0% |
| 5 years | 43.0% | 47.9% | 6.5% | 2.1% | 0.4% | 100.0% |
| 6 years | 46.9% | 46.1% | 5.4% | 1.3% | 0.3% | 100.0% |
| 7 years | 40.6% | 50.9% | 6.0% | 1.7% | 0.9% | 100.0% |
| 8 years | 42.1% | 50.3% | 4.7% | 2.9% | 0.0% | 100.0% |
| 9 years | 39.7% | 49.7% | 9.3% | 1.3% | 0.0% | 100.0% |
| 10 years (or more) | 41.2% | 47.5% | 9.0% | 1.8% | 0.5% | 100.0% |
| Not applicable | 67.7% | 12.9% | 0.0% | 6.5% | 12.9% | 100.0% |
| Overall | 51.5% | 41.0% | 5.6% | 1.3% | 0.6% | 100.0% |
This analysis is for the “corporates.” As in past years, there seems to be a general pattern that confidence decreases with time in a job until the seventh year. Then confidence improves slightly in the seventh, eighth, and ninth years before dropping again at 10 or more years.
Fig. 11.14 Confidence by freelancers’ years as independent
| Confident about job, opportunities for growth | Fairly confident about job | Concerned about loss of job | Very worried about job | Losing/have lost job | Total | |
|---|---|---|---|---|---|---|
| Less than a year | 58.0% | 31.6% | 4.3% | 3.6% | 2.5% | 100.0% |
| 1 year | 50.1% | 37.6% | 6.0% | 3.9% | 2.4% | 100.0% |
| 2 years | 51.4% | 40.0% | 4.2% | 2.5% | 1.9% | 100.0% |
| 3 years | 52.1% | 38.7% | 5.0% | 2.6% | 1.5% | 100.0% |
| 4 years | 54.8% | 35.9% | 4.7% | 3.8% | 0.9% | 100.0% |
| 5 years | 56.1% | 35.8% | 4.6% | 2.6% | 0.8% | 100.0% |
| 6 years | 48.6% | 38.9% | 6.4% | 5.4% | 0.7% | 100.0% |
| 7 years | 49.5% | 43.8% | 4.6% | 2.1% | 0.0% | 100.0% |
| 8 years | 48.3% | 40.8% | 5.5% | 4.0% | 1.5% | 100.0% |
| 9 years | 45.8% | 43.4% | 6.0% | 4.8% | 0.0% | 100.0% |
| 10 years (or more) | 54.7% | 35.9% | 4.8% | 2.8% | 1.7% | 100.0% |
| Not applicable | 38.8% | 49.0% | 7.2% | 2.3% | 2.6% | 100.0% |
| Overall | 52.2% | 37.9% | 5.0% | 3.2% | 1.6% | 100.0% |
For freelancers, confidence seems to increase between three and six years’ experience with independent work.
Fig. 11.15 Confidence by company’s business prospects
| Confident about job, opportunities for growth | Fairly confident about job | Concerned about loss of job | Very worried about job | Losing/have lost job | Total | |
|---|---|---|---|---|---|---|
| Doing well | 68.9% | 28.9% | 1.8% | 0.3% | 0.1% | 100.0% |
| Doing about the same as usual | 41.4% | 53.4% | 4.5% | 0.4% | 0.3% | 100.0% |
| Not doing quite as well as we would like | 30.6% | 55.7% | 11.6% | 1.4% | 0.6% | 100.0% |
| In a slump | 20.4% | 49.2% | 22.4% | 6.2% | 1.9% | 100.0% |
| In trouble | 14.2% | 30.5% | 23.0% | 25.7% | 6.6% | 100.0% |
| Closing its doors for good | 19.0% | 23.8% | 0.0% | 4.8% | 52.4% | 100.0% |
| Overall | 51.5% | 41.0% | 5.6% | 1.3% | 0.5% | 100.0% |
This question was for “corporates” only. As in 2008 and 2009, confidence goes up quite significantly for respondents who sense their companies’ prospects are better.
Fig. 11.16 Confidence by freelancing prospects
| Confident about job, opportunities for growth | Fairly confident about job | Concerned about loss of job | Very worried about job | Losing/have lost job | Total | |
|---|---|---|---|---|---|---|
| Couldn’t possibly be any better | 86.0% | 13.1% | 0.9% | 0.0% | 0.0% | 100.0% |
| Really good | 73.0% | 25.6% | 1.0% | 0.4% | 0.1% | 100.0% |
| All right, but there’s room for improvement | 49.4% | 45.2% | 4.1% | 0.7% | 0.7% | 100.0% |
| Poor | 28.6% | 42.1% | 17.0% | 7.8% | 4.5% | 100.0% |
| Couldn’t be any worse | 24.2% | 18.2% | 3.0% | 36.4% | 18.2% | 100.0% |
| Thinking of finding a job working for someone else | 15.2% | 30.0% | 14.8% | 29.3% | 10.6% | 100.0% |
| Overall | 52.4% | 37.8% | 5.0% | 3.2% | 1.6% | 100.0% |
This question was for freelancers only. As in 2008 and 2009, confidence goes up quite significantly for respondents who sense their freelancing prospects are better.
Fig. 11.17 Confidence by salary range
| Confident about job, opportunities for growth | Fairly confident about job | Concerned about loss of job | Very worried about job | Losing/have lost job | Total | |
|---|---|---|---|---|---|---|
| Less than $10,000 | 48.4% | 36.5% | 6.0% | 6.3% | 2.8% | 100.0% |
| $10,000-$19,999 | 49.5% | 39.5% | 6.7% | 2.8% | 1.5% | 100.0% |
| $20,000-$39,999 | 45.1% | 44.5% | 7.0% | 2.4% | 0.9% | 100.0% |
| $40,000-$59,999 | 49.1% | 43.6% | 5.4% | 1.3% | 0.7% | 100.0% |
| $60,000-$79,999 | 53.0% | 40.9% | 4.7% | 0.9% | 0.6% | 100.0% |
| $80,000-$99,999 | 57.2% | 38.3% | 3.6% | 0.6% | 0.3% | 100.0% |
| $100,000-$119,999 | 63.6% | 30.2% | 4.6% | 0.9% | 0.8% | 100.0% |
| $120,000-$149,999 | 67.7% | 29.0% | 3.4% | 0.0% | 0.0% | 100.0% |
| More than $150,000 | 76.4% | 21.2% | 2.1% | 0.3% | 0.0% | 100.0% |
| Overall | 51.7% | 40.0% | 5.4% | 1.9% | 0.9% | 100.0% |
As a general pattern, as income increases, so does confidence. This is consistent with findings in past years.
Fig. 11.18 Confidence by amount of last raise
| Confident about job, opportunities for growth | Fairly confident about job | Concerned about loss of job | Very worried about job | Losing/have lost job | Total | |
|---|---|---|---|---|---|---|
| My salary decreased | 35.3% | 45.0% | 14.0% | 4.1% | 1.6% | 100.0% |
| 1-5% | 42.5% | 48.9% | 6.4% | 1.5% | 0.6% | 100.0% |
| 6-10% | 58.5% | 37.2% | 3.1% | 0.9% | 0.3% | 100.0% |
| 11-15% | 61.5% | 34.4% | 3.1% | 0.7% | 0.3% | 100.0% |
| 16-20% | 61.1% | 33.4% | 3.8% | 0.9% | 0.7% | 100.0% |
| 21-25% | 61.9% | 33.1% | 4.3% | 0.3% | 0.3% | 100.0% |
| 26-50% | 68.1% | 25.9% | 4.6% | 0.9% | 0.4% | 100.0% |
| 51-100% | 58.1% | 36.7% | 2.2% | 0.6% | 2.4% | 100.0% |
| More than 100% | 59.4% | 31.3% | 6.3% | 3.1% | 0.0% | 100.0% |
| Not applicable | 53.5% | 39.0% | 5.8% | 1.3% | 0.5% | 100.0% |
| Overall | 51.5% | 41.1% | 5.6% | 1.3% | 0.6% | 100.0% |
As a general pattern, the larger the last raise, the higher the level of confidence, though in 2010 those whose raise was 100% or more reported lower confidence than almost every other group. Respondents whose salary decreased had the lowest percentage of confidence in their jobs and job futures (at 80.3%). This data is consistent with the findings in previous years.
Fig. 11.19 Confidence by time since last raise
| Confident about job, opportunities for growth | Fairly confident about job | Concerned about loss of job | Very worried about job | Losing/have lost job | Total | |
|---|---|---|---|---|---|---|
| 0-3 months ago | 61.5% | 34.5% | 3.1% | 0.8% | 0.1% | 100.0% |
| 3-6 months ago | 57.0% | 38.2% | 3.7% | 0.5% | 0.6% | 100.0% |
| 6-9 months ago | 51.0% | 42.3% | 4.8% | 1.0% | 0.9% | 100.0% |
| 9-12 months ago | 47.8% | 45.8% | 4.7% | 1.2% | 0.5% | 100.0% |
| 1 year ago | 46.7% | 43.6% | 7.3% | 1.8% | 0.7% | 100.0% |
| 2 years ago | 36.0% | 51.1% | 9.8% | 2.6% | 0.5% | 100.0% |
| 3 years ago | 26.8% | 56.5% | 12.4% | 2.0% | 2.3% | 100.0% |
| 4 years ago | 22.0% | 56.0% | 14.3% | 7.7% | 0.0% | 100.0% |
| 5 or more years ago | 31.9% | 54.2% | 8.3% | 5.6% | 0.0% | 100.0% |
| Not applicable | 55.3% | 37.4% | 5.6% | 1.2% | 0.4% | 100.0% |
| Overall | 51.5% | 41.1% | 5.6% | 1.3% | 0.5% | 100.0% |
In general, the more recent the last raise, the higher the confidence level. This is consistent with the 2009 findings.